These Terms of Service ("Terms") govern your use of the Growaways website and giveaway marketing services (the "Services"). By engaging Growaways or entering a giveaway campaign we run, you agree to these Terms. If you don't agree, please don't use our Services.

1. Who we are

Growaways ("we", "us", "our") runs giveaway-based marketing campaigns that grow a client brand's real social media following on platforms such as X, Discord and Telegram, distributed with the help of giveaway hosters like CS2FREE and CSLoot.

2. The service we provide

• We plan, coordinate and run giveaway campaigns on behalf of clients, following a package or custom scope agreed before the campaign starts.
• Follower and engagement numbers are estimates based on past campaign performance, not guarantees — results depend on factors like prize value, platform algorithms and audience interest that are outside our control.
• All followers gained through our campaigns come from real people entering a real giveaway. We do not use bought, bot, or automated accounts.
• Every campaign is run in line with the promotion and giveaway rules of the platform it runs on.

3. Client responsibilities

• Clients are responsible for providing accurate account access, prize details and campaign requirements needed to run the giveaway.
• Clients are responsible for the prize itself — sourcing it, its value, and delivering it to the winner unless otherwise agreed.
• Clients must not use the followers or engagement gained through our Services for unlawful, deceptive, or platform-violating purposes.

4. Payment

Packages and pricing are as described on our website or as agreed directly with a client. Payment terms (upfront, on delivery, or by milestone) will be confirmed before a campaign begins. Prices are per platform unless stated otherwise.

5. Cancellations and refunds

Because campaigns involve upfront coordination with hosters and platforms, cancellations after a campaign has started may not be eligible for a full refund. Specific cancellation terms will be confirmed with each client before a campaign begins.

6. No guarantee of platform outcomes

While we run every campaign in line with each platform's promotion guidelines, we can't guarantee that a platform won't change its policies, algorithms, or enforcement during or after a campaign. We are not responsible for actions a platform takes that are outside our control.

7. Giveaway entrants

If you enter a giveaway distributed by Growaways, entry is subject to the specific giveaway's own rules (announced at the time of entry) as well as the rules of the platform and hoster it runs through. Winners are responsible for providing accurate contact and delivery information to receive their prize.

8. Intellectual property

The Growaways name, logo and website content are our property or used with permission. Clients retain ownership of their own brand assets used in campaigns we run on their behalf.

9. Limitation of liability

To the fullest extent permitted by law, Growaways is not liable for indirect, incidental, or consequential damages arising from use of our Services, including loss of followers, engagement, or revenue after a campaign concludes.

10. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of our Services after a change means you accept the updated Terms.

11. Contact us

Questions about these Terms can be sent via the contact options on our homepage. For how we handle your information, see our Privacy Policy.