Growaways ("we", "us", "our") runs giveaway-based marketing campaigns that help brands grow their social media following on platforms like X, Discord and Telegram. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
We collect information in a few different ways, depending on how you interact with Growaways:
- From clients: when a brand signs up for a campaign, we collect contact details such as name, email address, platform handles, and payment information needed to run and bill for the service.
- From giveaway entrants: when someone enters a giveaway we run on behalf of a client, the hosting platform (X, Discord, Telegram, or a giveaway hoster such as CS2FREE or CSLoot) shares the public profile information needed to verify entry and contact the winner — typically a username, profile link and, for winners, a way to deliver the prize.
- Automatically: when you visit growaways.com, we may collect basic technical information such as your IP address, browser type, and pages visited, for security and analytics purposes.
2. How we use your information
- To plan, run and report on giveaway campaigns for our clients.
- To verify giveaway entries and contact and fulfil prizes for winners.
- To communicate with clients about campaigns, invoices and support.
- To improve our website and services, and to keep our platforms secure.
- To comply with legal obligations, such as tax and accounting requirements.
3. What we don't do
- We don't sell your personal information to third parties.
- We don't use bought, bot, or automated accounts to inflate any giveaway or following.
- We don't ask giveaway entrants for passwords, payment details, or anything beyond what the platform's own entry mechanism (follow, like, join, etc.) requires.
4. Sharing information
We share information only where necessary to run a campaign or operate our business:
- With the client whose giveaway you entered, limited to what's needed to identify and contact a winner.
- With giveaway hosters and distribution partners (such as CS2FREE and CSLoot) that help list and run campaigns.
- With service providers who help us operate — for example payment processors and hosting providers — under obligations to protect your information.
- Where required by law, such as in response to a valid legal request.
5. Data retention
We keep client and campaign records for as long as needed to provide our services and meet legal or accounting obligations. Giveaway entrant information is retained only as long as needed to run the giveaway and deliver any prize, after which it is deleted or anonymized.
6. Your rights
Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. To make a request, contact us using the details below.
7. Cookies
Our website may use basic cookies or similar technologies to keep the site working properly and to understand how it's used. You can control cookies through your browser settings.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
9. Contact us
If you have questions about this Privacy Policy or how your information is handled, reach out via the contact options on our homepage.
